Don’t let HR hire sales people!?
I came across this article Don’t let HR hire sales people. The author states that he hopes he didn’t offend any HR people. It was quite the opposite. His comments made me realize, as an HR professional, HR needs to increase their efforts to educate on what HR really is and how it strengthens the entire company as a whole.
For decades, HR had and yet, still does have a reputation of, for lack of better terms, the paper-pusher department, i.e. hiring, payroll clerks and benefits. Further, the belief that HR does not generate revenue typically causes it to be one of the first departments downsized.
Which means companies really aren’t utilizing their employees’ talent to their capacity. HR professionals have been told to “do their job” instead of being invited to the conference room business meeting. For years, HR hasn’t had a seat at the table to discuss the business along with the rest of the company’s needs, goals, profits, losses, etc. This is described as a DISCONNECT. The “disconnect” between HR and business hurts companies in many ways.
The disconnect results from changes in our society, our laws, company cultures, technology and individuals. But unfortunately, the changes made, haven’t included learning about HR and how it has changed. As an HR professional, along with thousands of other HR professionals, it is our responsibility to educate those, who haven’t learned more about HR. That’s why I am responding to this article, to educate that HR must be, and in many companies is, one step ahead.
HR professionals can’t possibly know every intricate detail about every role in the company for which they work. But it is HR’s job to get involved. Sit down at the table to discuss the company’s goals, strategies, profits, losses, and yes… even sales.
Since this article talked specifically about not “letting” HR hire sales people, because “it takes one to know one.”, instead, invite HR to get to “know one” by getting them involved. First and foremost, my question is, has the sales manager ever talked with HR about the sales position? Or how about having the HR professional join in on sales calls? This way, there’s conversation with both people, from completely different sides of the business. HR can observe, ask questions, and the sales person can discuss the role and the expectations, to really make an impact to help understand what a “typical” day in sales is really like.
This type of interaction between employees and different departments isn’t difficult, but it does take time and patience. It’s really learning how each position affects other’s positions and the company as a whole. It’s been done, I know, because this is how VRC operates on a daily basis. It can be fun and yet the best part, it’s effective. HR gets intertwined in the company culture by doing activities such as this. HR connects the pieces so they ALL fit together, properly. This is how HR minimizes the “disconnect” and creates a healthy, prosperous culture.
The owner’s statement of “HR hires ordinary people for ordinary jobs,” didn’t insult me. However, his statement could be very insulting to his own employees. If an owner really believes that all employees other than sales are just “ordinary jobs,” that’s how the business will operate, ordinary. However, if an owner believes in every one of his/her employees and truly believes they are all unique and each possesses their own talent, the company will be extraordinary.
If this company really operates by not “allowing” HR to be involved in hiring sales, who then trains the sales people on how to hire? Or is the company left open for liability if the sales person asks inappropriate interviewing questions? Isn’t that HR’s job? So, I understand correctly, the sales people are in fact doing HR’s job? But HR isn’t allowed to do their own job, which is hiring. But isn’t that then having a sales person be just ordinary?
Some points to ponder!
Valuable Resources, Co. focuses on the entire company as a whole.
To find out how extraordinary we are, visit us at VRC-HR.Com
Until Next Time!